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Frequently Asked Questions
What is the return policy?
Customers have 2 days after delivery to initiate a return. Returns after that timeframe will not be accepted. Certain restrictions may apply. Read our return policy here.
When will I get my order?
We work quickly to ship your order as soon as possible. Most orders ship out within 1-2 business days, but can take up to 5 days. Once your order has shipped, you will receive an email with tracking information. Delivery times vary depending on your location. Read more on our shipping policy here. You may view USPS closures here.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value. Some items may also be handmade.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always be shown the shipping price before you purchase.
Do you ship to my address?
We ship worldwide! However, there may be shipping restrictions due to weather, country restrictions or extensive circumstances. You can view the latest shipping disruptions and updates for your address/country here.
My order was cancelled?
Our payment systems and software work hard to protect our customers. Orders may be canceled if fraudulent activity is detected, incorrect information was used or by other risk factors. You can read more here.
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